Battery FAQ

Yes. In addition to voltage-tested batteries, we also supply capacity-tested cell packs. Capacity testing allows customers to verify the performance and usable energy level of each battery.

We supply hybrid battery packs for the Toyota Prius and other widely used hybrid models. Can’t find the product or model you’re looking for in our catalog? Let us know — we’ll help you source it.

Yes, provided the generation matches. We confirm fitment by VIN before shipping, and every pack keeps the original part number and connector layout.

Yes — every pack is tested before it ships, and you get the record.

Each pack is assembled from new cells, load-tested and documented to a measured capacity before crating.

Our technicians can run a VIN check before dispatch. If you want to see a sample test sheet before ordering, just ask.

On most Toyota and Honda hybrids a competent mechanic can swap a pack in two to three hours with hand tools. High-voltage work is dangerous; if you are not confident, use a qualified workshop.

Typical service life is four to seven years depending on climate and mileage. We warranty the pack for 3 years or 100,000 km, whichever comes first.

Yes – we currently ship to North America and Europe, direct from our facility in Shenzhen, China. Our team handles export preparation, dangerous-goods (UN3480) documentation and logistics, and we confirm the best shipping method and transit estimate for your destination before dispatch. More regions are being added as freight rates are confirmed – if your country is not available at checkout yet, email us and we will tell you when it opens.

Yes. Batteries ship as Class 9 dangerous goods in UN-certified crates with HS codes and commercial invoices prepared. We quote duties up front so nothing is held at the border.

No. We do not buy back, exchange or collect old packs, and there is no core charge on any order — the price you pay is for the new pack only.

Keep the old pack, or hand it to a licensed battery recycler in your area. If you are not sure where to take it, ask us and we will point you at the right channel for your country.

No. We sell new packs only and do not buy, exchange or collect used batteries — there is no core charge and nothing to send back.

For disposal, take the old pack to a licensed battery recycler in your country. We are happy to point you at the right channel if you are not sure where to start.

Made in-house, built to OEM-new standard. Our hybrid packs use our own manufactured cells, circuit boards, protective housings and packaging. Not refurbished — every pack is assembled from rigorously tested branded cells and fully tested and prepared before shipment.

Photograph the crate before opening and contact us the same day. Every shipment is insured to full value and we replace damaged units outright.