1. Agreement
By accessing or purchasing from this website you agree to these terms. If you do not agree, please do not use the site.
2. Products & Pricing
We make every effort to display products and prices accurately, but we do not warrant that descriptions or pricing are error-free. We reserve the right to correct errors and to cancel orders arising from pricing or description mistakes, with a full refund if payment has been taken.
3. Orders
Your order is an offer to buy. A contract is formed when we dispatch the goods. We may decline or cancel an order for reasons including product unavailability, suspected fraud, or errors in pricing.
4. Payment
We accept bank transfer (T/T), and card or PayPal payments by secure payment link on request. Card payments are processed by the payment provider, not by us; we never store full card details. All orders are pre-paid: we dispatch only after payment has cleared.
5. Shipping & Risk
Shipping terms are set out in our Shipping & Delivery policy. On DDP routes we remain responsible for the goods, duties and taxes until delivery at your address. On non-DDP routes the goods are delivered DAP and import duties are the recipient’s responsibility.
6. Returns & Refunds
Returns are governed by our Refund and Returns Policy.
7. Warranty
Every pack carries a 3-year or 100,000 km warranty, whichever comes first, against manufacturing defects. If a module fails, that module is replaced rather than the whole pack; freight in both directions is not covered. The warranty does not cover damage from misuse, incorrect installation, unauthorised modification or normal wear. Full terms are in our Refund & Returns Policy.
8. Limitation Of Liability
To the extent permitted by law, our liability is limited to the value of the order. We are not liable for indirect or consequential loss.
9. Intellectual Property
All site content, including text, images and code, belongs to EnerCellix or its licensors and may not be reused without permission.
10. Governing Law
These terms are governed by the laws of the People’s Republic of China, and the courts of Shenzhen, Guangdong have exclusive jurisdiction. Nothing in these terms removes any right you have under the mandatory consumer law of your own country.
11. Contact
EnerCellix is a brand of Polytone Technology Co., Ltd., registered in Shenzhen, Guangdong, China.
Registered address: Floor 5, Block A & E, Donghaiwang Industrial District, Yangmei, Longgang District, Shenzhen, Guangdong, China
Email: enercellix@gmail.com · Phone: +86 755 8320 2104